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Terms of Service

Effective Date: October 24th, 2025

Welcome to ELAV8 ("we," "us," "our"). These Terms and Conditions ("Terms") govern your access to and use of the ELAV8 mobile and web application ("App") and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use ELAV8.

About ELAV8

ELAV8.AI is a productivity and task management assistant designed to help individuals and teams optimize their workflows. It integrates intelligent reminders, scheduling, accountability systems, communication tools, and personalized efficiency coaching into one streamlined platform.

Eligibility

  • You must be at least 18 years old to create an account or use ELAV8.
  • By using ELAV8, you represent and warrant that you are of legal age and have the capacity to enter into a binding agreement.
  • ELAV8 does not knowingly collect data from individuals under 18.

Account Registration

To use certain features, you must create an account. You agree to:

  • Provide accurate and complete registration information.
  • Keep your credentials secure and confidential.
  • Notify us immediately of any unauthorized use or breach.

You are responsible for all activities under your account. ELAV8 is not liable for loss or damage resulting from unauthorized access.

Use of the App

You agree to use the App only for lawful purposes and in compliance with these Terms. You may not:

  • Copy, modify, distribute, or reverse-engineer any part of the App.
  • Interfere with or disrupt the App's functionality.
  • Use the App to transmit unlawful, harmful, or fraudulent content.
  • Attempt unauthorized access to systems or data.

Retained Data

You acknowledge that transcriptions and other user-generated content may be stored as long as your account remains active. You are responsible for deleting any individual transcripts or data you no longer wish to retain.

Sensitive and Prohibited Data

You agree not to use ELAV8 to store, process, or transmit:

  • Protected health information (as defined under HIPAA).
  • Payment card data or banking information (subject to PCI-DSS).
  • Government-issued identifiers (e.g., Social Security numbers, driver's license numbers).
  • Biometric data or other special-category personal data under applicable laws.

ELAV8 is not a HIPAA-covered entity and does not process regulated data. If you submit such information, you are solely responsible for compliance with applicable laws, and you agree to indemnify and hold ELAV8 harmless from any resulting claims or liabilities.

Integrations and Connected Services

If you connect third-party services (e.g., Google Calendar, Gmail, Slack):

  • You authorize ELAV8 to access and process data (including message bodies, attachments, and event details) to provide the features you request.
  • ELAV8 is not responsible for the security or reliability of third-party platforms.
  • Data handled by these providers is governed by their respective terms and privacy policies.

Disconnecting a service will stop future data syncing, but previously imported content may remain until your account is deleted.

AI Features and Data Storage

  • You acknowledge and consent to ELAV8 storing transcriptions and related data in a vector database to enable personalization, semantic search, and productivity features.
  • ELAV8 does not use your data to train external AI models.
  • Internal AI analysis is used solely to deliver the services you request.

Subscription and Payments

If ELAV8 offers paid subscriptions or features:

  • Fees, billing cycles, and payment methods will be disclosed prior to purchase.
  • Subscriptions renew automatically unless canceled before the renewal date.
  • We may adjust pricing or features with reasonable notice.

Security

We implement industry-standard security measures, including encryption at rest and in transit. However, no system is completely secure.

You acknowledge that:

  • ELAV8 cannot guarantee absolute protection from unauthorized access, breaches, or failures.
  • We are not liable for damages resulting from security incidents outside our reasonable control.

Team and Enterprise Accounts

For organization or team accounts:

  • Account administrators may access and manage data created by team members.
  • ELAV8 is not responsible for how administrators handle user data.
  • Individual users within enterprise accounts should contact their organization's admin for access, modification, or deletion requests.

Termination and Data Deletion

We may suspend or terminate your access without notice if you violate these Terms or engage in conduct harmful to ELAV8, other users, or third parties.

  • Upon termination (by you or us), all user data — including transcriptions, emails, and events — will be permanently deleted after a 30-day grace period.
  • During that grace period, you may export or recover your data.
  • Certain minimal information may be retained as required by law or legitimate business purposes (e.g., billing, legal compliance).

Disclaimer of Warranties

The App is provided "as is" and "as available," without warranties of any kind, express or implied.

ELAV8 makes no guarantee that the App will be error-free, uninterrupted, or secure.

Limitation of Liability

To the fullest extent permitted by law:

  • ELAV8 shall not be liable for indirect, incidental, consequential, special, or punitive damages.
  • In no event shall ELAV8's total liability exceed the amount you paid (if any) in the six months preceding the claim.

This limitation applies regardless of the legal theory and even if ELAV8 was advised of the possibility of damages.

Indemnification

You agree to defend, indemnify, and hold harmless ELAV8, its affiliates, employees, and contractors from any claims, damages, or expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the App.
  • Your submission of prohibited or sensitive data.

Dispute Resolution and Arbitration

  • Any dispute arising out of or relating to these Terms or the use of ELAV8 shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.
  • Arbitration shall take place in Sarasota, Florida, USA, and the language of arbitration shall be English.
  • Class actions and jury trials are waived to the fullest extent permitted by law.
  • Each party bears its own attorneys' fees and costs unless otherwise required by law.
  • This clause is mutual — both you and ELAV8 agree to resolve disputes through arbitration.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, USA, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. The revised version will take effect immediately upon posting in the App. Continued use of ELAV8 after changes constitutes acceptance of the updated Terms.

Contact Us

ELAV8, Inc.

Email: contact@elav8.ai

Address:
1343 Main Street, Suite 205
Sarasota, FL 34236

Thank you for using ELAV8. We're committed to helping you achieve your productivity goals while maintaining transparency and trust.