This covers the ELAV8 website at elav8.ai, including forms, cookies, and advertising on this site. It does not cover ELAV8 Voice, CONVOLENS, or FALA.
Website Terms of Service
Effective Date: October 6, 2026
These Terms of Service ("Terms") are an agreement between you and ELAV8 AI LLC ("ELAV8", "we", "us"). They govern your use of the ELAV8 marketing website at elav8.ai. They do not govern ELAV8 Voice, CONVOLENS, or FALA. Those products have their own terms, linked below.
By using this website, you agree to these Terms. If you do not agree, do not use the website.
About this website
This website introduces ELAV8 and its products, and it collects what you submit in forms here, such as alpha requests, newsletter signups, and contact messages. Product accounts, apps, and downloads are governed by that product's own terms.
Eligibility
- You must be at least 18 years old to use this website.
- By using this website, you represent and warrant that you are of legal age and have the capacity to enter into a binding agreement.
- ELAV8 does not knowingly collect data from individuals under 18.
Forms on this website
If you submit a form on this website, you agree to:
- Provide accurate and complete information.
- Use a contact address you can receive replies at.
- Tell us if a submission was sent by someone else using your information.
You are responsible for what you submit. Product accounts are created in the product, under that product's terms.
Use of this website
You agree to use this website only for lawful purposes and in compliance with these Terms. You may not:
- Copy, modify, distribute, or reverse-engineer any part of this website.
- Interfere with or disrupt the website.
- Use the website to transmit unlawful, harmful, or fraudulent content.
- Attempt unauthorized access to systems or data.
Other ELAV8 products
This website does not sell app subscriptions, does not host team accounts, and does not connect Gmail, Slack, or your calendars. Those topics, if they apply, are in the product terms.
- ELAV8 Voice Terms of Use
- CONVOLENS Terms of Service
- FALA by ELAV8 Terms, including the website widget and the WordPress and Shopify plugins.
- All policies
Security
We implement industry-standard security measures, including encryption at rest and in transit. However, no system is completely secure.
You acknowledge that:
- ELAV8 cannot guarantee absolute protection from unauthorized access, breaches, or failures.
- We are not liable for damages resulting from security incidents outside our reasonable control.
Messaging and AI-Generated Calls
ELAV8 operates voluntary SMS, AI-generated phone-call, and marketing-email programs. Each is an independent opt-in: ticking one consent box never opts you in to any of the others, and your consent for any of them is never a condition of access to our Services. Your participation in any of these programs is governed by our Messaging Terms, which are incorporated into these Terms by reference.
- You acknowledge that AI-generated voice calls are treated as "artificial or pre-recorded voice" communications under the U.S. Telephone Consumer Protection Act (TCPA) and applicable FCC rules, and that you have read the related disclosures before opting in.
- You may revoke any opt-in at any time using the instructions in the Messaging Terms (reply STOP to SMS, ask the AI assistant on a call to stop calling, unsubscribe from emails, or email contact@elav8.ai).
- Standard wireless carrier charges from your mobile service provider apply to any SMS sent or received. Carriers are not liable for delayed or undelivered messages.
- ELAV8 retains a record of your consent and revocation activity (timestamp, submitted form, IP, user agent, exact disclosure version) for the purpose of verifying authorization for the messages we send.
Account-essential and transactional communications (for example, alpha-access delivery, security notifications, replies to your support questions) may be sent regardless of opt-in status and are not considered marketing.
Ending access
We may suspend or end your access to this website if you violate these Terms or engage in conduct harmful to ELAV8, other people, or third parties.
Information you submitted in a form on this website is kept as the Privacy Policy describes. Deleting an ELAV8 Voice account, a CONVOLENS install, or a FALA workspace is described in that product's own terms, not here.
Disclaimer of Warranties
This website is provided "as is" and "as available," without warranties of any kind, express or implied.
ELAV8 makes no guarantee that this website will be error-free, uninterrupted, or secure.
Limitation of Liability
To the fullest extent permitted by law:
- ELAV8 shall not be liable for indirect, incidental, consequential, special, or punitive damages.
- In no event shall ELAV8's total liability exceed the amount you paid (if any) in the six months preceding the claim.
This limitation applies regardless of the legal theory and even if ELAV8 was advised of the possibility of damages.
Indemnification
You agree to defend, indemnify, and hold harmless ELAV8, its affiliates, employees, and contractors from any claims, damages, or expenses arising from:
- Your violation of these Terms.
- Your misuse of this website.
- Your submission of prohibited or sensitive data.
Dispute Resolution and Arbitration
- Any dispute arising out of or relating to these Terms or the use of ELAV8 shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.
- Arbitration shall take place in Sarasota, Florida, USA, and the language of arbitration shall be English.
- Class actions and jury trials are waived to the fullest extent permitted by law.
- Each party bears its own attorneys' fees and costs unless otherwise required by law.
- This clause is mutual — both you and ELAV8 agree to resolve disputes through arbitration.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, USA, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms from time to time. The revised version will take effect immediately upon posting on this website. Continued use of this website after changes constitutes acceptance of the updated Terms.
Contact Us
Thank you for visiting the ELAV8 website.