Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We collect personal information that you voluntarily provide when using ELAV8.ai. This includes:

• Account Information: When you create an account, we collect information such as your name, email address, password, and profile details, and may collect information such as your address, or if a business entity, the address of your office. If you sign up or log in via third-party identity providers (Google, Apple, Facebook, etc.), we receive certain profile information from those services (e.g. your name, email, and profile picture). We use this information to set up your account and authenticate your identity.
• Content and Inputs: We collect the content you input into the Services in order to perform the tasks you request. This includes text, voice recordings, images, calendar events, task lists, shopping lists, and any other data you submit. For example, if you use our AI assistant to enter proprietary data or information, create business plans, plan tasks or create a shopping list, the details of your requests and any files or data you provide (such as voice notes or photos for a vision board) are collected so we can assist you. Audio Data: If you use voice features, we may collect and process audio recordings or transcripts of your voice commands to understand your requests and respond appropriately (e.g., using speech-to-text technology).
• Sensitive Data: We do not intentionally collect sensitive categories of personal information such as health data, biometric identifiers, financial account details, Social Security numbers, or government-issued IDs. Please do not submit this type of information to our Services. If you do, it will be processed only as necessary to fulfill your request, and we disclaim liability for handling of such sensitive data outside the intended scope of our Services.
• Third-Party Integrations: If you choose to connect external accounts or services to ELAV8.ai (such as your calendar, to-do list, or other apps), we will access and process information from those services with your permission in order to provide the integration. For example, if you authorize ELAV8.ai to sync with your Google Calendar, we may access your calendar events and basic profile info to add or update events on your behalf. We abide by the terms of those third-party APIs; for instance, if we integrate with Google APIs, we will use your Google data only to perform the requested tasks and not for any other purposes like training our models. We do not transfer Google user data to any third-party AI or use it to improve or train unrelated models. Any data obtained from third-party services will be handled in accordance with this Privacy Policy and the permissions you grant.
• Communications: If you contact us directly (for support, feedback, or other inquiries), we will receive the content of your communications and any contact information you provide (like your email or phone number). We will use this information to respond to you and resolve any issues.
• Payment Information: If you make a purchase or subscribe to a paid feature (now or in the future), we may collect payment information. This can include billing name, billing address, and a payment method (e.g. credit card details). Note: We use third-party payment processors (such as Stripe) to handle your payment transactions. Payment details are transmitted directly to the processor and are not stored on our servers, except for basic information like transaction identifiers or the last four digits of your card for record-keeping. The third-party processor's privacy policy will apply to your payment information.

1.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information about your device and usage of the Services:

• Device and Technical Data: We collect data about the device and app you use to access ELAV8.ai. This includes your device type, operating system version, unique device identifiers, browser type, IP address, and device settings. If you use a mobile device, we may also collect mobile network information and the device's name and model.
• Usage and Log Data: We gather information about how you interact with our Services. This includes timestamps of access, pages or screens viewed, features used, links clicked, and actions taken (for example, tasks created or voice commands given). We also log diagnostic details like crashes, errors, and load times to help us fix issues and improve performance.
• Cookies and Tracking Technologies: Like many online services, we use cookies and similar tracking technologies to provide and personalize our Services. Cookies are small text files stored on your browser or device. They help us remember your preferences, maintain your login session, and understand how users navigate through our site. We may use both first-party and third-party cookies (for analytics and functionality). You can control or delete cookies through your browser settings, but note that some parts of our Service may not function properly without them. For more detailed information about our use of cookies and tracking technologies, please see our separate Cookie Policy, which is incorporated by reference into this Privacy Policy.
• Location Information: We do not collect precise GPS location by default, but we may infer your general location (e.g., city or region) from your IP address when you use the Services. This helps us customize content (such as time zone settings or relevant results) and for security (e.g., detecting unusual account access). If in the future we offer features that use precise location (for example, location-based reminders), we will only collect that with your explicit permission. You can always choose not to share precise location by adjusting your device settings.
• Device Permissions: Depending on your device and how you use ELAV8.ai, we may request certain device permissions. For example, we might ask to access your microphone (to enable voice assistant features), camera or photos (to allow you to add images to a vision board or scan items for a shopping list), or contacts/calendar (if you want to import contacts or schedule events). We will only access these features if you give consent, and you can revoke access at any time via your device or app settings. If you decline permissions, some features may not function (for instance, voice input will be disabled if microphone access is not granted).

1.3 Information from Third Parties

Apart from the third-party integrations you connect (discussed above), we may also receive information from other sources:

• Social Login Providers: If you register or log in via a third-party platform (like Google, Apple, or Facebook OAuth), that platform may send us information such as your name, email, and profile image, as noted in Account Information above. We do not receive your password from these providers. We use this data solely to streamline your registration/login and for account management.
• Service Providers and Partners: We might receive technical data or usage analytics from service providers we work with (for example, an analytics service might provide aggregated insights about how users use our app). We may also receive basic transaction data from app store platforms or distribution partners if you install the app through such channels (e.g., confirmation of download or purchase).

We do not purchase personal data from data brokers or other third-party sources. Also, as of now, we do not collect information about you from social media or public databases unless you explicitly interact with us there or grant permission.

3. How We Share or Disclose Information

We may disclose personal information in the following circumstances:

• Service Providers and Vendors: We employ trusted third-party companies and individuals to perform functions and provide services to us (processors). This includes web hosting providers, cloud storage services, data analytics services, customer support tools, email/SMS delivery services, payment processors, and other IT or security service providers. These service providers are given access to personal information only to the extent necessary to perform their tasks on our behalf and are obligated not to disclose or use it for other purposes. For example, our cloud hosting provider stores the data on secure servers, our email service helps send verification and notification emails, and our payment processor handles billing information. We ensure that all such third parties are bound by appropriate confidentiality and data protection obligations.
• AI Technology Partners: As noted, if our Services leverage third-party artificial intelligence APIs or platforms (such as natural language processing, speech-to-text, or other AI services), we will share the necessary data (e.g., the content of your query or audio snippet) with those providers to get the results for you. These providers process your data on our behalf for the sole purpose of providing the AI-powered functions of ELAV8.ai. We require these partners to protect your data and not use it for their own purposes outside of what is needed to serve our application. For instance, if we use OpenAI's language API to generate a plan or answer, the text of your question and the AI's answer might be temporarily processed by OpenAI's systems. We will follow best practices (such as utilizing available privacy features or opt-outs offered by such providers) to prevent your data from being retained or used in training by those providers, in line with their policies and applicable law.
• Third-Party Integrations You Enable: When you explicitly use our Service to connect to or send data to a third-party product, we will share information as needed to fulfill your request. For example, if you ask ELAV8.ai to add an event to your Google Calendar, we will transmit the event details (such as title, time, and description) to Google Calendar through their API. Similarly, if you choose to export a task list to a third-party app or share a shopping list via an external service, we will share the necessary data with the target service at your direction. In doing so, we may temporarily have to access data from that third party as well (e.g., reading your existing calendar events to avoid duplicates). Important: Any information you share with a third-party service is governed by that service's own privacy policy, not this one. We encourage you to review the privacy policies of any third-party services you connect to our platform, so you understand how they handle your data. We are not responsible for the data practices of these external services.
• Affiliates: If ELAV8.ai is part of a family of companies in the future (for example, if we have parent companies, subsidiaries, or common ownership), we may share information within that corporate group, in which case those entities will honor this Privacy Policy. This would only be done as needed to help provide the Services or for internal administrative purposes.
• Business Transfers: If we are involved in a merger, acquisition, investment, financing, reorganization, bankruptcy, or sale of all or a portion of our business, personal information may be transferred to a successor or affiliated entity as part of that transaction. We would ensure that any such entity is bound to treat your information in accordance with this Policy, and we would provide notice of any significant change in data handling.
• Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to: (i) comply with a legal obligation, subpoena, or government request; (ii) enforce our Terms of Service or other agreements; (iii) protect and defend our rights, property, or safety, or that of our users or others; (iv) investigate and prevent fraud or other unlawful activity or security issues; or (v) protect against legal liability. In such cases, we will only share the information that is reasonably necessary for the specific purpose and, when possible, will require the recipient to maintain confidentiality.
• With Your Consent: Apart from the cases above, if we ever need to share your personal information for any other purpose, we will ask for your consent. For example, if we want to use your testimonial or success story on our website, we would seek your permission before doing so. You are in control of whether we share your personal info in ways not covered by this Policy.

5. Data Retention

We retain personal data for only as long as it is necessary to provide our Services and meet the purposes described in this Policy, unless a longer retention period is required or permitted by law. In determining how long to keep data, we consider factors such as the duration you have an account with us, the nature and volume of data, the potential risk of harm from unauthorized use or disclosure, and any legal obligations to retain certain records.

Typically, this means:

• Account Data: Information associated with your account (profile, content, settings) is kept as long as you have an active account. If you decide to delete your account or if it becomes inactive for an extended period, we will initiate the deletion of your personal data. Inactive account data may be deleted or anonymized after a reasonable period in accordance with our data retention schedule.
• Content and User-Provided Data: Content you have created (tasks, notes, events, etc.) will generally be deleted when you delete the content or your account, or earlier if you remove it manually. If you want us to delete specific personal data you provided, you can request that (see Your Rights below) and we will honor such requests in accordance with applicable law.
• Third-Party Integration Data: If you disconnect a third-party integration (like your calendar), we will stop collecting new data from that integration. We may retain information that was previously synced for consistency of your account (for example, events that had been imported) unless you delete them or request deletion.
• Transaction Records: If there are financial transactions (such as subscription payments), we may retain related personal information (like purchase records and invoices) for the period required by tax and financial regulations.

When we have no ongoing legitimate business need or legal requirement to keep your personal information, we will delete or anonymize it. If immediate deletion is not feasible (for example, because the data is stored in secure backups), we will securely store the data and isolate it from any further use until deletion is possible.

Backups: Please note that residual copies of your information might persist in backup media for a short period (due to our routine backup procedures), but they will be purged according to our backup retention policies. During that time, we will ensure the data remains protected and not used for any active purpose. Users may also request early deletion of their data at any time, even before the standard retention period expires, by contacting us at contact@elav8.ai.

7. Children's Privacy

ELAV8.ai is designed for use by adults and individuals at least 13 years old. We do not knowingly solicit or collect personal data from children under 13 years of age. If you are under 13, please do not use our Services or provide any personal information to us. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

If you are between 13 and 18 (or the age of majority in your jurisdiction), you must have permission from your parent or legal guardian to use ELAV8.ai. We encourage parents to be aware of and guide their teenagers' online activities and to inform them of potential risks of sharing personal information on internet platforms.

If you believe that we might have any information from or about a child under 13 (or an underage user without proper consent), please contact us immediately at contact@elav8.ai.

We comply with the U.S. Children's Online Privacy Protection Act (COPPA). If we discover that we have collected information from a child under 13 without verified parental consent, we will promptly delete it.

9. International Users and Data Transfers

While ELAV8.ai is currently focused on users in the United States, our Service may be accessed from outside the U.S. If you use the Services from another country, be aware that your information will be transferred to and processed in the United States (or other jurisdictions where we or our service providers operate). The data protection laws in these jurisdictions may differ from those in your home country.

We will take steps to ensure that appropriate safeguards are in place to protect your data in transit and at the destination. For example, we may rely on standard contractual clauses or other lawful transfer mechanisms for any transfer of personal data from the European Economic Area (EEA), United Kingdom, or other regions with data transfer restrictions. By using our Services, you consent to your information being transferred to our facilities and those third parties with whom we share it as described in this Policy.

If you are an international user, you may have additional rights under your local laws (for example, the GDPR in Europe grants rights to access, delete, object, restrict processing, and more – see Your Privacy Rights above). We aim to provide a privacy-respecting service globally, and we will comply with applicable legal requirements. If you have any concerns about our data practices as an international user, please contact us.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will do our best to address your inquiry promptly. Your trust is important to us, and we welcome feedback on how we can better protect and respect your privacy.